Our Service

For over 20 years our #1 priority has been: SERVICE.   We believe that the growth and success of our business is (and always has been) nurtured by one customer at a time. When we treat you fairly and honestly & you enjoy your water feature we hope you will tell your friends. That is our plan, and the service we provide is what makes it work!

Our next goal is: EDUCATION.  We feel that your understanding of your water feature and how it works is more important than simply selling product. We will provide you with everything you should know to make your water feature an enjoyable experience, from the first shovel of dirt to the beautiful finished paradise in
your own landscape.
The quality of our service is not just how hard we work at it, but what YOU get out of it.

We do "Water Features"....
That's all.

No annuals / perennials / yard plants

No fake sales / no bait & switch

& No fine print

We do:  Warranty, research, service, & stand behind everything we sell right here in our store*

We do:  Treat each and every person that walks into our store with dignity & respect

We do:  Know if you give us the chance...
we can change not only your landscape for the better......but your life as well.

We know that there are options when it comes to  water features & we invite you by our store to see what makes us different.
Chris & Rob are incredibly friendly and helpful. BDR is
the best of old school Lexington small business! ~Roy Webb

*Some warranties are handled by the original manufacturer, however BDR Ponds can always be of assistance